Frequently Asked Questions
Why do I want personal support/updates hours included?
If you want your Customers to come to your
website, you MUST keep it relevant. Most web plans are setup
to discourage your monthly contact.
Our plans ENCOURAGE YOUR CONTACT.
How do we contact our support representatives?
Each customer is assigned a particular
support representative. You will be given this person's
e-mail address, as well as, his direct telephone number!
This is unprecedented in the industry.
How much experience do your developers have?
All of our developers have an average of
13 years in software and computer systems.
Who is your competition?
Some of the "cheap" web hosting companies
may claim to be our competition. However, their customer
service like their hosting service is indeed cheap. Our
customer service is Elite.
How do I know my website/email is up and running?
Unlike much of our competition, we own
the hardware on which most of our websites are hosted.
We monitor all websites and email servers on six minute intervals.
Any non-responding service creates email and cell phone text
messages which are monitored 24/7 by our local, elite technical
help desk support personnel.
How do I get my website to appear on the first page of Yahoo
and Google?
The ONLY guaranteed method to appear on
the first page of any search engine is to pay that engine via
their Pay Per Click service. There is absolutely, positively,
no way that any service can guarantee a first page position.
There are best practices involved with first page "natural
listings" (e.g. those listing for which you do not have to
pay).
Businelle Company is well versed in these best practices
and leaves no stone unturned when designing our client's internet
presence such that every possible step has been taken to achieve
the highest search engine results.
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